Returns & Exchanges

At BellaVita Luxury, we want you to be completely satisfied with your fragrance experience. If you are not happy with your purchase, we offer a hassle-free return and exchange policy within 7 days of delivery for unused products in their original packaging.

1

Initiate Request

Visit our returns portal or contact our customer support team with your order ID and photos of the product within 7 days of receipt.

2

Quality Inspection

Once your request is approved, we will arrange a reverse pickup; our team will inspect the item to ensure it is unopened and in its original condition.

3

Processing

After the quality check is successfully completed, your return or exchange request will be processed within 48 to 72 hours.

4

Refund or Exchange

Choose between a full refund to your original payment method or a replacement product delivered directly to your doorstep at no extra cost.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing